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Refund - EQH Fitness

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At EQH Fitness, we strive for your complete satisfaction. However, we understand that there
may be situations where you need a refund. Please review our refund policy below:


Eligibility for Refunds
  • Refunds are eligible if:

    • The product was not delivered within 60 days of purchase.

    • The item received is incorrect, damaged, or defective upon arrival.

    • A request for cancellation is made before the order has been processed.

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Non-Refundable Circumstances
  • Refunds are not provided for:

    • Items returned without prior authorization from EQH Fitness.

    • Products damaged due to customer handling.

    • Orders where incorrect address information was provided at checkout.

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Refund Process
  • Approved refunds will be processed within 7-14 business days after review and approval.

  • Refunds are issued to the original payment method used during purchase.

  • EQH Fitness reserves the right to reject refund requests that do not meet the above
    criteria.

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