Refund - EQH Fitness
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At EQH Fitness, we strive for your complete satisfaction. However, we understand that there
may be situations where you need a refund. Please review our refund policy below:
Eligibility for Refunds
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Refunds are eligible if:
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The product was not delivered within 60 days of purchase.
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The item received is incorrect, damaged, or defective upon arrival.
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A request for cancellation is made before the order has been processed.
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Non-Refundable Circumstances
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Refunds are not provided for:
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Items returned without prior authorization from EQH Fitness.
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Products damaged due to customer handling.
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Orders where incorrect address information was provided at checkout.
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Refund Process
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Approved refunds will be processed within 7-14 business days after review and approval.
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Refunds are issued to the original payment method used during purchase.
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EQH Fitness reserves the right to reject refund requests that do not meet the above
criteria.
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